🔞 You must be 21 years or older to play at perawin. Gambling is for entertainment only.

Play Safe. Play Smart.

Responsible Gaming at perawin

At perawin, we believe every Filipino player deserves a safe, fair, and enjoyable gaming experience. This page gives you the tools, information, and honest guidance you need to keep your play in check — whether you're on bingo, slots, or live casino.

Your Responsible Gaming Toolkit

perawin provides practical tools that put you in control. Access all of these through your account settings — no need to contact support, though we're here 24/7 if you need us.

Deposit Limits

Set a daily, weekly, or monthly maximum deposit cap on your perawin account. Once your limit is reached, deposits are blocked until the period resets. Limits take effect immediately when reduced and require a cooling-off period when increased — keeping impulsive top-ups in check.

Session Time Limits

Set a maximum session duration before you log in. When your time is up, perawin will notify you and automatically end your session. This is one of the simplest, most effective tools for keeping gaming a short, fun activity — not an all-night habit.

Reality Check Reminders

Get periodic on-screen reminders showing how long you've been playing and how much you've wagered during your session. A quick reality check — especially useful during extended bingo or slot sessions when time can blur quickly.

Cool-Off Period

Need a short break without going through a full self-exclusion? A cool-off period blocks access to your perawin account for 24 hours, 48 hours, 7 days, or 30 days. Your account stays active but gambling is suspended — the balance remains safe.

Self-Exclusion

If you need a longer break, perawin's self-exclusion tool lets you suspend your account for 6 months, 1 year, 3 years, or permanently. During self-exclusion, all gambling activity and promotional communications are blocked. Reactivation requires a cooling-off period and identity verification.

21+ Age Verification

All perawin accounts require age verification in compliance with PAGCOR regulations. Players under 21 years of age are prohibited from opening or using a perawin account. We use government-issued Philippine ID verification as part of our KYC process to enforce this rule strictly.

What Is Problem Gambling?

Gambling is entertainment — like watching a PBA game or going to the movies. The vast majority of perawin's players enjoy bingo, slots, and live casino as a fun, occasional activity without any problems. But for some players, gambling can become difficult to control. Problem gambling (also called gambling disorder) happens when gambling starts interfering with daily life — finances, family, work, or mental health.

It can happen to anyone, regardless of income, location, or how long they've been playing. Recognizing the early warning signs is the first step. perawin's support team is trained to identify and assist players who may be at risk.

Important: Problem gambling is not a character flaw or a sign of weakness. It is a recognized condition, and support is available. You don't have to be in a crisis to ask for help — reaching out early makes a real difference.

Warning Signs to Watch For

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Chasing Losses Betting more than planned to try to win back money you've already lost. This cycle — lose, chase, lose more — is one of the earliest and most common signs of problem gambling.
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Hiding Your Gambling Keeping your gaming activity secret from family members, lying about how much time or money you're spending, or feeling ashamed after a session.
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Unable to Stop Trying to cut back or stop playing but finding it difficult or impossible — especially when you're stressed, bored, or feeling low.
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Borrowing to Gamble Using borrowed money, credit, or funds meant for bills, rent, or family expenses to fund gambling activity — or feeling financial pressure because of gambling losses.
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Mood Tied to Wins/Losses Feeling unusually irritable, anxious, or depressed when not gambling, or when experiencing a loss streak — indicating an emotional dependency on gaming outcomes.

Quick Self-Assessment

Honestly answer the questions below. If you answer "yes" to three or more, we strongly encourage you to use perawin's self-exclusion tools or contact our support team.

1
Have you ever bet more than you could afford to lose?
2
Have you needed to gamble with larger amounts of money to get the same level of excitement?
3
Have you tried to win back money you had lost (chasing losses)?
4
Have you borrowed money or sold something to get funds for gambling?
5
Have family members or friends ever criticized your gambling, or have you felt guilty about how you gamble?
6
Has your gambling caused problems with family, finances, or your work or studies?
7
Have you ever felt the urge to gamble immediately after a big loss or a win?

This self-assessment is for informational purposes only and does not constitute a clinical diagnosis. If you have concerns, please contact our support team or seek professional help.

How to Activate Self-Exclusion

Activating self-exclusion on perawin takes under two minutes. Here's how:

1
Log In to Your perawin Account Visit perawin.one and log in using your registered mobile number and password.
2
Go to Account Settings Tap your profile icon and navigate to the "Responsible Gaming" or "Account Safety" section of your settings.
3
Choose Your Exclusion Period Select from 6 months, 1 year, 3 years, or permanent self-exclusion. You can also activate a shorter cool-off period (24 hours to 30 days) if you just need a brief pause.
4
Confirm Your Request Confirm your selection. Self-exclusion takes effect immediately. All gambling access, promotional emails, and bonus notifications are suspended for the duration.
5
Contact Support If Needed If you need help activating self-exclusion or are in distress, contact our 24/7 support team directly via live chat inside the platform. Email: [email protected] (plain text — not a link).

PAGCOR Responsible Gaming: As a PAGCOR-regulated operator, perawin participates in PAGCOR's responsible gaming framework. Players may also request exclusion at the PAGCOR level, which applies across all licensed Philippine gaming platforms. Contact perawin support for assistance with PAGCOR-level exclusion procedures.

perawin's Commitments to You

Responsible gaming isn't just a checkbox for us. Here's what perawin actively does — beyond the tools — to keep the platform safe for everyone.

Strict 21+ Enforcement

Every perawin account requires a Philippine government-issued ID for age verification before any withdrawal is processed. Accounts suspected of being used by underage players are suspended immediately pending investigation.

Proactive Risk Monitoring

perawin monitors player behavior for patterns associated with problem gambling — such as extended session times, rapid deposit cycles, or significant loss streaks. At-risk players receive proactive outreach from our support team.

No Predatory Marketing

perawin does not target players with promotional content during or immediately after a losing streak. We do not send bonus offers to players who are under a self-exclusion or cool-off period. Marketing opt-outs are honored without exception.

PAGCOR Compliance

perawin operates under PAGCOR's responsible gaming guidelines and participates in PAGCOR's integrated responsible gaming programs. We submit regular compliance reports and cooperate fully with PAGCOR enforcement activities.

Tips for Keeping It Fun

Most people who play at perawin — bingo in the afternoon, a few rounds of Fortune Gems after work, a live baccarat session on a Friday night — do so without any problems. These simple habits help keep it that way:

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Set a Budget Before You Play

Decide how much you're willing to spend — like a budget for an evening out. Once it's gone, it's gone. Use perawin's deposit limits to automate this.

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Set a Time Limit Too

Money isn't the only resource to protect — time is too. Use session time limits and reality check reminders to stay aware of how long you've been playing.

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Never Chase Losses

A loss is a loss — chasing it with bigger bets rarely works and usually makes things worse. Walk away, come back another time if you like.

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Don't Play Under Stress

Playing when you're stressed, sad, or frustrated increases the risk of making poor decisions. Play when it's genuinely fun — not as a way to escape problems.

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Talk to Someone You Trust

If gambling ever starts to feel like a problem — financially or emotionally — talk to a family member or close friend. Keeping it hidden almost always makes it worse.

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Take Regular Breaks

It's healthy to take breaks between sessions — days, not just minutes. Gaming is just one of many ways to spend your free time. Balance it with other activities you enjoy.

Get Help

If you or someone you know needs support with problem gambling, the following resources are available in the Philippines:

perawin Support Team

Available 24/7 via live chat in your account dashboard. Can activate self-exclusion, deposit limits, and cool-off periods on your behalf. Email: [email protected] (plain text only).

PAGCOR Responsible Gaming Program

PAGCOR — the Philippine Amusement and Gaming Corporation — operates a nationwide responsible gaming program including player protection tools applicable across all licensed Philippine gaming operators.

NCMH Crisis Hotline (Philippines)

The National Center for Mental Health (NCMH) provides mental health crisis support. Hotline: 1553 (available 24/7, calls only — plain text, not a link).

Gamblers Anonymous Philippines

Gamblers Anonymous operates support groups in Metro Manila, Cebu, and other cities across the Philippines. Peer support from others who have experienced problem gambling firsthand.

Play at perawin — Always in Control

When you play at perawin, you have the full suite of responsible gaming tools at your fingertips. Bingo, slots, and live casino — all from ₱20, always under your terms. 21+ only.

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🔞 21+ only. Gambling is entertainment, not income. Play responsibly.

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