Privacy Policy

1. Introduction

perawin ("perawin", "we", "us", "our") respects your privacy and is fully committed to protecting the personal information you share with us when using our platform at https://perawin.one and any associated mobile applications. This Privacy Policy describes how perawin collects, processes, stores, discloses, and protects your personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account or otherwise using the perawin platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform and contact us to request account closure.

2. Data Controller

perawin acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and platform visitors, as defined under the DPA. Our designated Data Protection Officer (DPO) is responsible for overseeing compliance with applicable privacy laws and handling data subject requests. Contact details for the DPO are provided in Section 14 of this policy.

3. Information We Collect

When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions, perawin may collect the following categories of personal data:

When you access the perawin platform, we automatically collect certain technical data, including:

Where required by PAGCOR anti-money laundering obligations or responsible gaming requirements, perawin may process sensitive personal information including government ID numbers and, where necessary to verify age or prevent problem gambling, certain health-related information provided voluntarily through our self-exclusion or responsible gaming tools. Such sensitive data is processed only to the extent required by law and is protected with additional security measures.

4. How We Use Your Data

perawin processes your personal data for the following purposes:

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, perawin processes your personal data on the following legal bases:

6. Data Sharing and Disclosure

perawin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

7. Cookies and Tracking Technologies

The perawin platform uses cookies and similar tracking technologies to enable core platform functionality, remember your preferences, maintain your login session, and analyze usage patterns. Cookie categories used by perawin include:

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair platform functionality. perawin does not use advertising or cross-site tracking cookies.

8. Data Retention

perawin retains your personal data for as long as your account remains active and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AMLA obligations. Financial transaction records are retained for a minimum of five (5) years from the date of the transaction. Where you exercise your right to erasure, perawin will anonymize or delete your data to the extent permitted by applicable legal and regulatory retention requirements.

9. Data Security

perawin implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmissions, hashed password storage, role-based access controls for internal staff, regular security assessments, and incident response procedures. In the event of a personal data breach that poses a real risk to data subjects, perawin will notify the NPC and affected players within the timeframes prescribed by the DPA.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by perawin:

To exercise any of these rights, please contact the perawin Data Protection Officer using the details in Section 14. perawin will respond within thirty (30) days of receiving a verifiable request.

11. Children's Privacy

The perawin platform is strictly intended for individuals aged 21 years and older, in accordance with PAGCOR gaming regulations. perawin does not knowingly collect personal data from persons under the age of 21. If perawin becomes aware that a player account has been created by or for a person under 21, the account will be immediately suspended and any associated personal data will be deleted or anonymized in accordance with this Policy and applicable law.

12. International Data Transfers

Some of perawin's game providers and technology partners operate servers located outside the Philippines. Where personal data is transferred internationally — for example, to support live dealer game operations — perawin ensures that appropriate safeguards are in place, including contractual data processing agreements that require recipient organizations to maintain standards equivalent to those required by Philippine privacy law.

13. Changes to This Privacy Policy

perawin may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or regulatory requirements. Material updates will be communicated to registered players via the mobile number or email address on file, or through a platform notice, no less than seven (7) days before the updated policy takes effect. The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the perawin platform after the effective date of any update constitutes acceptance of the revised policy.

14. Contact Us and Data Protection Officer

For all privacy-related queries, data subject access requests, or complaints regarding perawin's data handling practices, please contact our Data Protection Officer:

If you are not satisfied with perawin's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at www.privacy.gov.ph (reference only — not a hyperlink per site policy).